Tame Your Stock: A Guide to Multichannel Order Management with Zoho Inventory

For any business that sells physical products, the biggest challenge is inventory management. Selling across multiple channels—your own website, online marketplaces like Amazon, and a physical store—can quickly become a nightmare.

How do you keep stock levels updated everywhere in real time? How do you avoid selling a product that just went out of stock? The answer lies in a centralized system that connects all your sales channels. Zoho Inventory is the command center for your entire inventory and order fulfillment operation.

What is Zoho Inventory?

Zoho Inventory is a cloud-based inventory and order management system. It helps you control and track your stock from the moment you purchase it from a supplier until you ship it to a customer. It centralizes order processing, integrates with shipping carriers, and ensures your stock counts are always accurate across all your sales channels.

Key Features to Streamline Your Operations

1. Multichannel Management

This is the core strength of Zoho Inventory. It integrates with leading platforms like Amazon, eBay, Shopify, and Etsy. When a sale happens on any channel, the stock level is automatically updated across all other channels and in your central database, virtually eliminating the risk of overselling.

2. End-to-End Tracking

Gain complete visibility of every item. Zoho Inventory allows you to track products using serial numbers or batch numbers. This is crucial for businesses dealing with electronics (for warranty tracking) or perishables (for expiry date tracking).

3. Warehouse Management

If you manage stock in multiple locations—a warehouse, a retail store, a small stockroom—Zoho Inventory has you covered. You can track stock levels at each specific location, manage warehouse transfers, and generate reports to see which location is performing best.

4. Integrated Shipping Solutions

Streamline your fulfillment process. Zoho Inventory integrates with over 40 shipping carriers. You can compare real-time shipping rates, print shipping labels directly from the platform, and automatically send tracking information to your customers.

5. Powerful Accounting Integration

Zoho Inventory syncs flawlessly with Zoho Books. Every sales order, invoice, and purchase order you create in Zoho Inventory is automatically reflected in your accounting software. This ensures your financial records and inventory valuation are always up-to-date and accurate, without any manual data entry.